There are four ways to join one of HealthSpring’s Medicare plans:


By Internet


Enroll online with HealthSpring now!
  Medicare beneficiaries may also enroll in HealthSpring through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov.

 
For more information, please contact HealthSpring Customer Service at:
 
Call toll-free:
HMO and PPO plans: 1-800-668-3813
PFFS plans: 1-888-266-6797
TTY toll-free 711
Hours of operation: 8 am to 8 pm CST, 7 days a week

 

By Phone

 
Call toll-free 1-800-846-2098
TTY toll-free 711
Hours of operation: 8 am to 8 pm CST, 7 days a week
 
When you call, a HealthSpring Sales Representative will:
 
- Confidentially ask you about your healthcare needs
- Explain how the plans work
- Send you more information to help you decide
- Or, if you are ready, enroll you over the phone

 

By Mail 

 

2013 Enrollment form (HealthSpring PFFS plans): EnglishSpanish 
 
2013 Enrollment form (HealthSpring Preferred HMO serving: Conway, Crawford, Franklin, Johnson, Logan, Pope, Scott, Sebastian, Yell): EnglishSpanish  
 
2013 Enrollment form (HealthSpring Preferred/PPO ): EnglishSpanish 
 
2013 Optional Supplemental Benefits Enrollment Form: English / Spanish
 
 
Print an enrollment form. After you have completed it, review it for accuracy, sign, and mail it to:

 
Enrollment
HealthSpring
105 Decker Court
Suite 1000
Irving, TX 75062
 
If you need help completing the form, please call Customer Service at:
 
Call toll-free:
HMO and PPO plans: 1-800-668-3813
PFFS plans: 1-888-266-6797
TTY toll-free 711
Hours of operation: 8 am to 8 pm CST, 7 days a week

 

By Fax
 
Print an enrollment form. After you have completed it, review it for accuracy, sign, and fax it to 832-553-3489.


If you need help completing the form, please call Customer Service at:
 
Call toll-free:
HMO and PPO plans: 1-800-668-3813
PFFS plans: 1-888-266-6797
TTY toll-free 711
Hours of operation: 8 am to 8 pm CST, 7 days a week


Am I Eligible to Join?
 
You can join this plan if you are entitled to Medicare Part A & enrolled in Medicare Part B & live in the service area. The Annual Enrollment Period (AEP) is from October 15 to December 7, each year. 
Medicare Prescription Drug Benefit is only available to members of the MA-PD plan. If a beneficiary is already enrolled in a MA-PD plan, the enrollee must receive their Medicare Prescription Drug Benefit through this plan.

 

Making changes to your coverage after December 31

 

Between January 1–February 14, 2011, if you’re in a Medicare Advantage Plan, you can leave your plan and switch to Original Medicare. If you switch to Original Medicare during this period, you will have until February 14 to also join a Medicare Prescription Drug Plan to add drug coverage. Your coverage will begin the first day of the month after the plan gets your enrollment form.
During this period, you can’t do the following:
  • Switch from Original Medicare to a Medicare Advantage Plan.
  • Switch from one Medicare Advantage Plan to another.
  • Switch from one Medicare Prescription Drug Plan to another.
  • Join, switch, or drop a Medicare Medical Savings Account Plan.

 

In most cases, you must stay enrolled for that calendar year starting the date your coverage begins. However, in certain situations, you may be able to join, switch, or drop a Medicare Advantage Plan at other times. Some of these situations include the following:

  • If you move out of your plan’s service area.
  • If you qualify for Extra Help.
  • If you live in an institution (like a nursing home).
     

Who can enroll when it is not Open Enrollment?

 

You may qualify for an exception to the limited open enrollment window. Some exceptions are:

  • You are a newly eligible for Medicare, such as newly turning 65. You do not need to wait for Open Enrollment. 
  • You are eligible for both Medicare and Medicaid and therefore you can enroll at any time during the year.
  • You are eligible and have lost your prior prescription drug coverage which met the criteria of being "creditable coverage" per the CMS guidance.
  • You have entered a long term care facility

 

Who Can Enroll when it is not Open Enrollment?

 

You may qualify for an exception to the limited open enrollment window. Some exceptions are:

  • You are a newly eligible for Medicare, such as newly turning 65. You do not need to wait for Open Enrollment.
  • You are eligible for both Medicare and Medicaid and therefore you can enroll at any time during the year. 
  • You are eligible and have lost your prior prescription drug coverage which met the criteria of being "creditable coverage" per the CMS guidance. 
  • You have entered a long term care facility

 
Do you qualify for extra help with your prescription drugs?


Medicare provides "extra help" to pay prescription drug costs for people who have limited income and resources. Resources include your savings and stocks, but not your home or car. If you qualify, you will get help paying for any Medicare drug plan's monthly premium, yearly deductible, and prescription co-payments. If you qualify, this extra help will count toward your out-of-pocket costs.

 
 
People with limited income and resources may qualify for extra help one of two ways. The amount of extra help you get will depend on your income and resources:

1. You automatically qualify for extra help and don't need to apply.
2. You apply and qualify for extra help.


If you are not receiving this additional assistance, you should contact 1-800-MEDICARE or click here to see if you might qualify.

 
Please refer to your Evidence of Coverage for additional details on "extra help"/Low Income Assistance (LIS). The following table will show you what your monthly plan premiums would be if you get extra help. 
 
 
 
2013 LIS Table  - Arkansas (PFFS): English / Spanish (coming soon)
 
2013 LIS Table  - Arkansas (HMO): English / Spanish (coming soon)
 
2013 LIS Table  - Arkansas (PPO): English / Spanish (comingn soon)
 

 
Contact us at 1-800-668-3813 (HMO and PPO plans) or 1-888-266-6797 (PFFS plans),(TTY/TDD users call 711), 8 AM to 8 PM CST, 7 days a week for help in understanding the details for these and other exceptions to the Open Enrollment window.

 
Note:  Limitations, copayments, & restrictions may apply. Benefits may not be available for all plans. You must continue to pay your Medicare Part B premiums.